When Your Child Has Died Abroad

UK Helpline: 0345 123 2304 | www.tcf.org.uk 7 • Inform your mobile phone provider, to remove any locks, so that there is no limit to how much you can ‘top up’. Let them know you are going abroad and the circumstances. • Check whether your provider has any package for calls to and from your destination country, as well as what the cost will be for calls within the country. • If you have an extra phone to bring with you, you might find it more economical to buy a local SIM card on arrival at your destination for local calls. • Using Skype, Facebook Messenger, Google Duo or WhatsApp might work well for communications if you have internet access or a data package on your phone. Wi-Fi connections are common in many parts of the world, but not all. Do I need to inform my bank or credit card providers? • It is best to inform your bank or credit card provider before leaving, otherwise they may block your card when you are abroad, as foreign transactions can get flagged as suspected fraud. If there hasn’t been time before you go, then call them once you arrive. • You will probably also want to have a backup with you in case you lose your card, such as cash, a debit card, or another credit card. Do I need to get in touch with my travel insurance provider? Your own travel insurance or a policy that your child held might help cover the cost of your journey and/or your child’s repatriation. Even if things are not clear now, it might be worthwhile getting in touch and letting them know what has happened.