0345 123 2304 helpline

National helpline volunteer

Our National Helpline provides support and information to bereaved parents, siblings and grandparents, and professionals working with families, every day of the year.

If you would like to volunteer with us by donating just a few hours per month, answering calls from your own home, we would love to have you as part of our wonderful Helpline Team – helping us to continue providing a professional, helpful, warm and caring response to callers.

If you are . . .

  • at least two years past your own bereavement
  • emotionally resilient so you can support others
  • an empathic, compassionate listener, committed to helping others
  • non-judgmental, respectful of others’ attitudes and beliefs
  • trustworthy and reliable
  • reasonably computer literate and with good writing skills

. . . then we would love to hear from you. We offer training and support to anyone selected.

Read Jacqui's story and her motivations for volunteering with The Compassionate Friends Helpline.

For an informal chat about volunteering on our Helpline or for more information and an application form please contact:

Ruth Mercier, Helpline Manager
email: helpline@tcf.org.uk

Phone: 01737 817892 or 07891 523844.

Support our work

Each year thousands of parents suffer the loss of a son or a daughter. Please help us to support families in their time of greatest need.

Make a donation

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